Why Google Isn’t Enough

For those of you interested in the subject of enterprise search, check out this article on Forbes.com by Dan Woods entitled Why Google Isn’t Enough. The article explores “what ‘enterprise search’ means and why it is a complicated challenge that is becoming increasingly urgent for most companies to solve.” It uses examples like the ESPN and Home Depot web sites to illustrate faceted navigation, and even quotes yours truly relating the enterprise search to library science approaches for information seeking.

Unrelated: Dan Woods has done some great writing on “enterprise 2.0”–in fact, he’s one of the few people I’ve found to talk substantively about this very hyped topic. I particularly recommend the notes on the SAP International Research Forum 2007 that he edited and co-authored.