The Noisy Channel

 

Was this review helpful to you?

March 17th, 2009 · No Comments · Uncategorized

Usability guru Jared Spool has a great piece explaining a single feature he calls “The Magic Behind Amazon’s 2.7 Billion Dollar Question“: the fact that they ask user “”Was this review helpful to you?”. It’s a great story about the power of good design.

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