My last post, Is Google Good Enough?, challenged would-be Google killers to identify and address clear consumer needs for which Google isn’t good enough as a solution. I like helping my readers, so here are some ideas. Shopping. Google Product Search (fka Froogle) is not one of Google’s crown jewels. At best, it works well [...]

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As Chief Scientist of Endeca, I spend a lot of my time explaining to people why they should not be satisfied with an information seeking interface that only offers them keyword search as an input mechanism and a ranked list of results as output. I tell them about query clarification dialogs, faceted navigation, and set [...]

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